Returns & Refunds

To arrange a return, please email us at info@tessaskitchenhk.com within 7 days of delivery.

Please note returns or refunds will only be accepted if the product has arrived not as described.  To be eligible for a return, your item must be unused and in the same condition that you received it.

Unless the product has arrived not as described, we do not pay shipping costs for the returns or refund the original cost of shipping.